Returns & Exchanges
At D'IYANU, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges within 30 days of the delivery date for items in original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided through the portal.
Pack Your Items
Securely place the items in their original packaging with all tags attached and include the packing slip before sealing the box.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
